Competitive Auto Care: Service Terms and Conditions

At Competitive Auto Care, we’re proud to offer expert auto detailing in Salt Lake City— on experience and a genuine love for clean, well-cared for vehicles. What began as a small passion project for friends and family has grown into a trusted mobile detailing service known throughout the Salt Lake area for quality, convenience, and care.

From interior detailing and exterior restoration, we’re committed to helping your car look its absolute best. Our Competitive Auto Care – Terms and Conditions

Effective Date: July 14, 2025

1. Service Scope

Our detailing packages include only the services specifically listed under each package tier. Any service not explicitly listed is not included and, if requested, will be quoted and charged separately. We reserve the right to decline services not previously agreed upon or that require specialized tools or excessive labor beyond the scope of typical detailing.

2. Vehicle Condition

The Client affirms that the vehicle is in operable condition unless otherwise stated. Excessively soiled vehicles (e.g., with pet hair, mold, biohazards, or excessive stains) may incur additional charges. Competitive Auto Care reserves the right to refuse service if the vehicle condition poses a risk to the detailer or equipment.

3. Access & Utilities

The Client must provide reasonable access to the vehicle, including keys and clearance to move or clean it. Competitive Auto Care is not liable for any utility charges (e.g., water or electricity) incurred during mobile or onsite detailing services.

4. Booking & Payment Terms

A non-refundable $30 deposit is required to book any appointment. This deposit will be applied to the final cost of the service. If the Client cancels, the deposit will be forfeited. If the Client reschedules, the deposit will be carried over to the rescheduled appointment.

Payment is expected the same day the service is completed. Accepted payment methods include cash, card, Venmo, check, or other agreed-upon digital payment options. Failure to pay on the same day may result in immediate late fees and possible legal action to recover the owed amount.

5. Cancellations & Rescheduling

We require at least 12 hours’ notice for cancellations or rescheduling. Late cancellations may be subject to a $25 fee to cover lost appointment time. Please note: The $30 booking deposit is non-refundable regardless of cancellation notice.

6. Satisfaction Guarantee

We aim for complete customer satisfaction. If you are not satisfied with a service, please notify us within 24 hours of completion so we can address the concern. Refunds are not guaranteed and are handled on a case-by-case basis.

7. Liability

Competitive Auto Care is not liable for pre-existing damage to the vehicle’s exterior, interior, or mechanical condition. We are not responsible for damage resulting from aging, faulty parts, aftermarket accessories, or poor paint condition. Photos will be taken before and after detailing for both liability documentation and promotional purposes.

8. Weather Policy

If mobile services are impacted by weather (rain, snow, extreme heat, etc.), appointments will be rescheduled at no cost to the Client.

9. Property Left in Vehicle

The Client is responsible for removing all personal items from the vehicle. Competitive Auto Care is not liable for lost or damaged items left inside.

10. Modifications

These Terms and Conditions may be updated at any time without prior notice. The most current version will always be available upon request or posted at our place of business.

By scheduling or accepting services from Competitive Auto Care, you acknowledge that you have read, understood, and agree to these Terms and Conditions.